Section 4 – Rates of Services

4.1 General

Monthly Recurring Charges shall be billed in advance. For a partial month’s Service, the Customer shall be charged for the portion of the month in which service was provided based on the number of days in which the Service was installed and operational, divided by thirty (30).

4.2 Rates for Unlimited Local Residential Exchange Line Services

Unlimited Local Residential Exchange Line Services – Customer shall be charged a non-recurring charge of $5.00 and $29.95 per initial line at a Customer’s Premises per month. Additional lines at a Customer’s Premises are $19.95 per line per month. The Company provides the Services utilizing optical fiber. Customer shall be assessed a Non-Recurring one-time installation fee of $150.00.

4.3 Rates for Unlimited Local Business Exchange Line Services

Rate for Virtual Fax Line – Customers shall be charged a non-recurring charge of $5.00 and $16.95 per month, plus $.03 per page beyond 500 pages (inbound and outbound) per month.

Rates for SIP Trunking Call Path (Unlimited) are $22.00 per month.

Rates for Hosted IP/PBX – Basic Seat Unlimited LD Line Services – Customer shall be charged a non-recurring charge of $5.00 and $21.95 per month. This rate does not include Direct Inward Dialing (“DID”). DID may be available as a customized add-on feature on an Individual Case Basis (“ICB”). Customer shall be assessed a Non-Recurring one-time installation fee of $150.00.

Rates for Hosted IP/PBX – Executive Unlimited Line Services – Customer shall be charged a non-recurring charge of $5.00 and $39.95 per month. This rate does not include Direct Inward Dialing (“DID”). DID may be available as a customized add-on feature on an Individual Case Basis (“ICB”). Customer shall be assessed a Non-Recurring one-time installation fee of $150.00.

4.4 Rates for Directory Assistance Calls

Customers shall be charged $1.50 per each Local Directory Assistance call.

4.5 Rates for Operator Assistance Calls

Customers shall be charged $1.50 per Operator Assistance call.

4.6 Rates for Directory Listings

Primary listings are free of charge. Additional listings are $6.95 for Residential Customers and Business Customers.

4.7 Rates for 800 Number Inbound Calls

Customers shall be charged a $5.75 non-recurring charge, a $5.95 monthly recurring charge, and $0.04 per minute of usage for inbound calls for toll-free/ 800 numbers.

4.8 Rates for Virtual Number

Customers shall be charged a $5.00 non-recurring charge and a $3.95 monthly recurring charge.

4.9 Rates for Voicemail-Only Seats

Customer shall be charged a $5.00 non-recurring charge and a $9.95 monthly recurring charge.

4.10 Rates for Unlisted/Non-Published Numbers

Customers shall be charged $6.95 per month per number for unlisted/non-published numbers.

4.11 Directory Listing Change

A Customer may change their Directory Listing. Upon Customer’s request to change their Directory Listing, the Customer shall be charged $25.00.

4.12 Reconnection Fee

Customers may be charged $50.00 for reconnecting the Customer’s Services.

4.13 Credits for Residential Assistance Offerings – Lifeline Service

4.13.1 Lifeline Credits for Lifeline Service on Non-Tribal Lands

As of writing, the maximum Lifeline credit on non-tribal lands is $9.25; however, the Company shall comply with the Lifeline credit amounts as set by the FCC.

4.13.2 Lifeline Credits for Lifeline Service on Tribal Lands

As of writing, the maximum Lifeline credit on tribal lands is $34.25; however, the Company shall comply with the Lifeline credit amounts as set by the FCC.

4.14 Residential Service Offerings – Credits for Link-up Services

Link Up services are only available to Customers residing on Tribal lands pursuant to 47 C.F.R. § 54.413. Tribal Link Up provides a 100% reduction (up to $100.00) of the customary charge for commencing service for a single connection at a Tribal Lifeline Customer’s primary residence.

A Tribal Lifeline Customer may receive the benefit of the Tribal Link Up program for a second or subsequent time only for otherwise qualifying commencement of service at a principal place of residence with an address different from the address for which Tribal Link Up assistance was provided previously.

4.15 Public Utility Assessment Fee

Each public utility may recover amounts assessed pursuant to OAC 165:5-3-22(a) by filing tariffs with the Commission and after approval of said tariffs by the Director. Tariffs recovering amounts assessed must meet the following conditions: (1) distribute the recovery equally per customer bill rendered or access line; (2) distribute recovery over the fiscal year for which the assessment is levied; and (3) include a provision to true-up any over or under recovery by the public utility of assessed amounts by no later than the end of the following fiscal year. No public utility may recover any portion of the penalty assessed pursuant to OAC 165:5-3-26, above the amount of fees actually due for the assessed period.