Step 7: Home or Business Installation – 6-to-8-Week Process

Finally, the fiber is connected to a fiber jack inside your home or office, where it is plugged into the modem we provide! If you pre-register - 1 of our subscriber support representatives will contact you to schedule an appointment for an in-home installer to finalize your connection and test the services from your equipment. Once the installation is complete and tested, your service should be ready to go. Welcome to the world of high-speed internet!

The scope of the fiber project ultimately determines its final timeline. Upon completion, the Cookson Hills Connect network will span 2,500 miles of fiber with the potential to reach more than 14,000 residential and commercial customers. Fiber service is expected to take 3 years to extend to 100% of the membership.

Keep following project progress here and on our Facebook page. We are proud to continue the legacy of Cookson Hills Electric with a new era of economic, educational, and community growth for our area created by the transformational power of gigabit-speed internet. Thank you for being a part of our journey.