What is the installation process?

Once you sign up for service, fiber installation is fairly simple and non-invasive. We pull fiber from our main lines and follow power lines to attach the fiber to your home or business. The fiber will be hung or buried underground. Next, crews will install a box, known as a NID, on your home, and then attach the fiber line to the NID where the home/business inside wiring connects with the outside wiring. Finally, the fiber is connected to a fiber jack inside your home or office, where it’s plugged into the modem that we provide.